We are thrilled to announce the general availability of Akixi and Mutare solutions on the SIPPIO platform. This marks a major milestone in our commitment to delivering a fast, easy, flexible solution that provides security and analytics-driven solutions for our reseller and service provider partners.
By integrating Akixi’s advanced call analytics and Mutare’s powerful voice traffic security capabilities, SIPPIO continues to expand its value proposition for partners seeking to differentiate themselves in an increasingly competitive cloud communications market with additional entry points into new logo accounts and grow Average Revenue Per User (ARPU).
Akixi: Advanced Call Analytics for Improved Customer Experiences
Akixi’s analytics suite delivers comprehensive insights into call activities, helping businesses identify trends and optimize staffing and resource allocation. With Akixi on the SIPPIO platform, customers can:
- Gain in-depth visibility into call performance metrics
- Monitor and optimize call center operations in real-time
- Enhance customer experience through improved call handling and operational efficiency
- Support data-driven decisions for better resource planning and workforce management
This powerful analytics tool empowers channel partners and service providers to offer their end customers deeper operational intelligence—resulting in higher customer satisfaction, increased productivity, and greater profitability.
Mutare: Voice Traffic Security for Enhanced Protection
Mutare’s voice traffic filtering solution is designed to protect businesses against robocalls, spam, and other unwanted voice traffic. Now integrated with SIPPIO, it provides:
- Comprehensive screening of inbound voice traffic
- Real-time threat detection to mitigate potential security risks
- Reduction in wasted resources by blocking unwanted or malicious calls
- A safer, more efficient communication environment
This solution offers peace of mind for end customers, allowing them to focus on core business operations while knowing their voice network is secure from the growing threat of spam and fraudulent calls.
Benefits for Resellers and Service Providers
- Differentiated Service Offerings: By combining SIPPIO’s voice enablement with Akixi’s analytics and Mutare’s security, partners can provide a holistic, high-value service bundle.
- Faster Time to Market: Both Akixi’s solution and Mutare’s service integrate seamlessly with SIPPIO’s platform, reducing deployment complexity for resellers and service providers. This allows partners to quickly position new offerings, accelerate revenue generation, and grow average revenue per user.
- Scalability and Reliability: SIPPIO’s cloud-native infrastructure supports global voice services in over 80 countries. Adding analytics and security solutions on top of SIPPIO’s robust platform further bolsters partners’ ability to scale confidently as demand grows.
- Revenue Growth Opportunities: Enhanced analytics and voice security create new revenue streams, helping partners stand out from competitors and deliver advanced solutions that customers now expect in modern communications environments.
- Streamlined Operations: Unified billing and management of voice, analytics, and security services within a single platform simplifies day-to-day operations for partners, driving efficiency and reducing overhead.
How to Get Started
For resellers and service providers interested in adding these capabilities to their portfolios, here’s how to begin:
- Contact Your SIPPIO Account Representative: To learn more about Akixi and Mutare can best serve your customers.
- Build a Proposal: The Akixi and Mutare solutions are now available for your team to add to your customer proposals
- Integration and Onboarding: Our team will guide you through the process of activating and customizing the services within the SIPPIO platform.
- Enable and Educate: With our partners at Akixi and Mutare, we provide comprehensive training and marketing resources so you can quickly bring this solution set to market.
Stay Tuned for More
The addition of Akixi and Mutare solutions represents our broader strategic vision to continually enrich the SIPPIO platform with innovative technologies that enable you—our reseller and service provider partners—to grow.
Stay tuned for more exciting announcements and product integrations in the coming months as we continue our mission to make enabling communications services in Microsoft Teams and Zoom faster, easier, and more flexible than ever.
