Reasonable (Fair) Use Policy (End User)

This Reasonable (Fair) Use Policy (“Policy”) is hereby presented by SIPPIO to its customers as a guide to understand the intended and permissible use of service and to prevent exploitation, fraud and abuse of its services. This policy may be subject to change from time to time and the revised copy is effective immediately upon posting to www.SIPPIO.io/legal.

Unlawful Purposes

The customer agrees to use SIPPIO’s services and devices solely for lawful purposes. SIPPIO’s services cannot be used for transmitting or receiving any illegal, harmful, threatening, abusive, harassing, defamatory, obscene, sexually explicit, profane, racially or ethnically disparaging remarks or otherwise objectionable material of any kind. This includes, but is not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to a civil liability, or otherwise violate any applicable local, state, provincial, national or international law.

SIPPIO reserves the right to terminate service immediately and without advance notice if the Customer violates the above restrictions.

Excessive Use

SIPPIO may consider excessive the use of Service where Customer exceeds the average client-base usage patterns, reasonably determined by SIPPIO from time to time upon a network usage analysis (“Acceptable Usage Pattern”), in conjunction with other factors that can adversely impact other Customers or the SIPPIO network. Customer is specifically prohibited from using the service or any device for autodialing, continuous or extensive call forwarding (twinning), connection to third party PBX’s, telemarketing, fax or voicemail broadcasting without written consent.

Unlimited Voice plans for corporate accounts are subject to an aggregated account limit not exceeding 2,000 minutes of use per user per month (pooled), during each monthly billing cycle for incoming and outgoing local and long-distance calls anywhere in calling areas specified in the plan description. The customer acknowledges full responsibility for any and all voice traffic emanating from his/her device, authorized or otherwise.

Unlimited Voice plans for educational accounts are subject to an aggregated account limit not exceeding 1,000 minutes of use per user per month (pooled) during each monthly billing cycle for incoming and outgoing local and long-distance calls anywhere in calling areas specified in the plan description.  The Customer acknowledges full responsibility for any and all voice traffic emanating from his/her device, authorized or otherwise.

Termination for Excessive Use

SIPPIO reserves the right to take immediate action, including but not limited to billing for overages at prevailing rates, suspension or termination of service. If it determines in sole discretion that the use of its service is at any time over the Acceptable Usage Pattern and it adversely affects the SIPPIO network and/or other Customers. Such action does not waive responsibility of any service or usage charges incurred by Customer up to and including the date of suspension or termination.