What is the Telecommunications Relay Service?
The Telecommunications Relay Service is a public service which guarantees all citizens access to prompt, professional and accurate communication through the telephone. Consumers of these specialized services. Specifically, individuals who are deaf, DeafBlind, hard of hearing or speech disabled, can communicate on the telephone via TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Spanish-to-Spanish and Captioned Telephone in order to connect with family, friends or business with ease.
How does the Telecommunications Relay Service work?
Simply dial 711 or the appropriate toll-free number provided below, by State, to connect with your State’s Relay provider. A qualified Relay Operator (RO) will ask for the area code and number of the person you wish to call and begin the relay call. Generally, the RO will voice the typed message from the text telephone (TTY) user to you. The RO relays your voiced message by typing it to the TTY user.
Specialized Services:
Each State Relay provider offers a variety of specialized services, that differ by State. Specially trained ROs are on hand to assist with these types of calls by dialing the associated number provided. Examples of Specialized Services are for Spanish Speaking residents, Telebraille, French, Spanish to English translation, 900 Services, etc. Please refer to your State’s services outlined below.
Equipment Distribution Programs
Many States have programs to provide Telecommunication Equipment Distribution (TED) programs offering specialized equipment to eligible individuals in their State who are deaf, DeafBlind, or who have difficulty speaking. Please visit your State’s website for more information on their policy regarding Telecommunications Equipment Distribution.
Emergency Calls
Please note that 711 is only to be used as a relay service. In the event of an EMERGENCY you should continue to use 911. For Emergencies, call or text 911(where available) or call your local emergency service TTY number directly, without using relay. The Americans with Disabilities Act (ADA) requires that 911 centers have a TTY and be prepared to handle emergency calls placed in this manner. It is important to understand that relay centers are NOT 911 centers and do not assume responsibility for emergency calls.
Filing a complaint:
You have multiple options for filing a complaint with the FCC:
- File a complaint online at https://consumercomplaints.fcc.gov
- By phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322)
- By mail (please include your name, address, contact information and as much detail about your complaint as possible):
Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, S.W.
Washington, DC 20554
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC’s Disability Rights Office website at http://www.fcc.gov/encyclopedia/disability-rights-office
ALABAMA
TRS Provider – Sprint Relay
Customer Service #’s:
1-800-676-3777 (Voice/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech to Speech)
1-866-931-9027 (Voice Carryover)
Email: sprint.trscustserv@sprint.com
Access #’s:
711
1-800-548-2547 (Voice)
1-800-548-2546 (TTY/HCO)
1-800-548-0259 (VCO)
1-800-877-8973 (Telebraille)
1-800-548-8317 (Spanish)
1-900-230-4323 (900 Services)
ALASKA
TRS Provider – Sprint Relay
Customer Service #’s:
1-800-676-3777 (Voice/TTY)
1-800-676-4290 (Spanish/TTY/Voice)
1-877-787-1989 (Speech-to-Speech)
1-866-931-9027 (Voice Carryover)
Email: sprint.trscustserv@sprint.com
Access #’s:
711 or 1-800-770-8973 (TTY)
1-800-770-8255 (Voice)
1-800-770-3919 (ASCII)
1-800-770-6108 (VCO)
1-8800-770-8973 (HCO)
1-866-355-6199 (Spanish) Spanish translation available upon request
1-866-355-6198 (Speech-to-Speech)
1-900-230-2121 (900 Services)
ARIZONA
TRS Provider – Sprint Relay
Email: sprint.trscustserv@sprint.com
Access #’s:
1-800-842-4681 (V)
1-800-367-8939 (T)
1-800-842-9818 (VCO)
1-888-842-3372 (ASCII)
1-800-842-6520 (STS)
1-800-842-2088 (Spanish)
ARKANSAS
TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777; 1-800-676-4290 (Spanish)
Email: sprint.trscustserv@sprint.com
Access #’s:
711 or 800-285-1131(TTY)
800-285-1121(Voice)
866-656-8260(VCO)
800-285-1131(HCO)
866-656-2966(Speech-to-Speech)
866-656-1842(Spanish)
900-230-3131(900 Number calls)
800-855-4000(TTY Operator Assistance)
CALIFORNIA
TRS Provider – Hamilton Relay
Customer Service #’s:
Hamilton Relay – English TTY/Voice/VCO/HCO/STS/ASCII – (877) 632-9095
Hamilton Relay – Spanish TTY/Voice/VCO/HCO/STS/ASCII – (877) 419-8440
Email: california@hamiltonrelay..com
CRS Access #’s:
(800) 855-7100 – English
(800) 855-8300 – STS
(800) 855-7200 – Spanish Voice
(800) 855-7400 – VA STS
COLORADO
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777 (Voice/TTY); 877-787-1989 (Speech-to-Speech); 800-676-4290 (Spanish); 866-931-9027 (Voice Carryover)
Email: sprint.trscustserv@sprint.com
Access #’s:
711 or 800-659-3656(Voice)
711 or 800-659-2656 (TTY)
877-659-8260 (Voice and Hearing Carryover)
877-659-4279 (Speech-to-Speech)
800-659-2656(Telebraille)
800-337-3242 (Spanish Relay)
844-409-2451 (Spanish Translation)
800-659-4656 (ASCII)
900-230-4656 (900)
800-855-4000 (TTY Operator Assistance)
CONNECTICUT
TRS Provider – Sprint Relay
Sprint Relay Customer Service (24 hours, 7 days, 365 days a year)
Voice/TTY: 1-800-676-3777
TTY: 1-800-842-9710
Spanish: 1-800-676-4290
Fax: 1-877-877-3291
Email: sprint.trscustserv@sprint.com
Access #’s:
Relay Connecticut 711
800-842-9710 TTY
800-833-8134 Voice
800-842-9488 VCO
877-855-0921 Spanish to Spanish
877-842-5177 Speech to Speech
900-230-6262 900 Service
DELAWARE
TRS Provider – Sprint Relay
Customer Service #’s: 800-682-8706(V) and 800-682-8786(T)
Email: sprint.trscustserv@sprint.com
Access #’s:
800.676.3777 – TTY/ASCII/VOICE/VCO/Speech-to-Speech in English
800.676.4290 – Spanish
7-1-1 – Statewide Number
800.232.5460 – TTY
800.232.5470 – Voice
877.DEL.RLY0 (877.335.7590) – Voice Carry-Over (VCO)
877.DEL.RLY5 (877.335.7595) – Spanish
877.DEL.RLY9 (877.335.7599) – French
877.DEL.S2S4 (877.335.7274) – Speech-to-Speech (STS)
900.468.2525 – 900 Access Number
DISTRICT OF COLUMBIA
TRS Provider – Hamilton Relay
Customer Service #’s: 866-560-1452
Email: dcrelay@hamiltonrelay.com
Access #’s:
800-643-3769(V)
800-643-3768(TTY)
800-898-0137(ASCII)
800-898-0740(Speech-To-Speech)
800-546-7111(Spanish TTY)
800-546-5111(Spanish Voice)
900-659-5590(Pay per call)
FLORIDA
TRS Provider – Sprint Relay
Customer Access Numbers:
General: 711
Emergency: 911
English: 800-955-8770 (V)
English: 800-955-8771 (TTY)
Spanish: 877-955-8773 (V/TTY)
ASCII: 800-955-1339
Voice Carry Over (VCO): 877-955-8260
Speect to Speech (STS): 877-955-5334
Video Assisted STS: 877-955-5335
Spanish to English Translation: 844-463-9710
French to French: 877-955-8707
900 Pay Per Call: 900-230-6868
Email: sprint.trscustserv@sprint.com
GEORGIA
TRS Provider – Hamilton Relay
Customer Service #’s: 866-694-5824 (Voice/TTY)
Email: garelay@hamiltonrelay.com
Access #’s:
800-255-0135(V)
800-255-0056(T)
888-202-4082(STS)
888-202-3972(Spanish)
HAWAII
TRS Provider – Sprint Relay
Customer Service #’s: (24 hours, 7 days, 365 days a year)
TTY/Voice: 1-800-676-3777
Spanish: 1-800-676-4290 (TTY/Voice)
Speech-to-Speech: 1-877-787-1989
Voice Carryover: 1-866-931-9027
Fax: 1-877-877-3291
Email: sprint.trscustserv@sprint.com
Access #’s:
Relay Hawaii 711 or
TTY/HCO/ASCII: 1.877.447-5990 (TRS-HI RLY-90)
Voice: 1.877.447.5991 (TRS-HI RLY-91)
VCO: 1.877.447.5992 (TRS-HI RLY-92)
STS: 1.877.447.8711 (TRS-HI STS-11)
Spanish: 1.877.447.7261 (TRS-HI SPAN-1)
900 Svcs: 1.900.230.6767 (Pay Per Call)
IDAHO
TRS Provider – Hamilton Relay
Customer Service #’s: 1-800-368-6185(V/T)
Email: relay@hamiltonrelay.com
Access #’s:
1-800-377-3529(T/ASCII)
1-800-377-1363(V)
1-866-252-0684(Spanish)
1-888-791-3004(STS)
ILLINOIS
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V/TTY)
Email: sprint.trscustserv@sprint.com
Access #’s:
800-526-0857(V)
800-526-0844(T)
877-526-6690(STS)
877-826-1130(VCO)
INDIANA
TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777(V/T)
1-800-855-4000 (TTY Operator Service)
1-800-676-4290 (Spanish TTY/Voice)
Email: sprint.trscustserv@sprint.com
Access #’s:
7-1-1 or 1-800-743-3333 (V/T)
1-800-743-5207 (VCO)
1-855-892-7429 (HCO)
1-800-743-4869 (Spanish)
1-900-230-3323 (900 Services)
1-877-787-1989 (STS)
1-605-224-1837 (Inbound International Call)
IOWA
TRS Provider – Hamilton Relay
Customer Service #’s: 1-888-516-4692(voice/TTY)
Email: iarelay@hamiltonrelay.com
Access #’s:
1-800-735-2943(V)
1-800-735-2942(T)
1-800-735-4313(VCO)
1-877-735-1007(STS)
1-800-264-7190(Spanish)
KANSAS
TRS Provider – Hamilton Relay
Customer Service #’s: 1-866-735-2957
Email: ksrelay@hamiltonrelay.com
Access #’s:
1-800-766-3777 (V/T)
1-866-305-1343 (Spanish)
1-866-305-1344 (STS)
KENTUCKY
TRS Provider – Hamilton Relay (TRS and CapTel)
Customer Service #’s: 1-888-662-2406 (Voice/TTY); 1-866-557-5762 (Spanish)
Email: kyrelay@hamiltonrelay.com
Access #’s:
1-800-648-6056(TTY/ASCII/HCO)
1-800-648-6057(V)
1-866-648-5926(VCO)
1-888-244-6111(STS)
1-866-490-4403(Spanish)
LOUISIANA
TRS Provider – Hamilton Relay
Customer Service #’s: 1-888-699-6869(V/T)
Email: larelay@hamiltonrelay.com
Access #’s:
1-800-846-5277(T)
1-800-947-5277(V)
1-888-272-5530(STS)
1-800-737-1813(Spanish)
MAINE
TRS Provider – Hamilton Relay
Customer Service #’s: 1-800-270-9709 (V/TTY)
Email: merelay@hamiltonrelay.com
Access #’s:
1-800-457-1220(V)
1-800-437-1220(T)
1-888-890-9254(ASCII)
1-888-890-9256(STS)
1-888-890-9255(Spanish)
MARYLAND
TRS Provider – Hamilton Relay; Captioned Telephone (CapTel): Hamilton Relay
Customer Service #’s: 1-800-552-7724(V/T)
Email: mdrelay@hamiltonrelay.com
Access #’s:
711 – In Maryland
1-800-201-7165(V/T)
1-800-735-2258(TTY/HCO)
1-888-826-9673(VCO)
1-800-785-5630(STS)
1-877-735-5151(ASCII)
1-877-258-9854(2-Line VCO)
1-855-828-6465 (VA STS)
1-800-877-1264(Spanish)
MASSACHUSETTS
TRS Provider – Hamilton Relay
Customer Service #’s: 800-720-3480(T) and 800-729-3479(V)
Email: customerservice@massrelay.com
Access #’s:
711(V/T)
1-800-439-2370(T)
1-800-439-0183(V)
1-866-887-6619 (VCO)
1-866-930-9252 (Spanish)
1-800-439-0183 (STS)
MICHIGAN
TRS Provider – Hamilton Relay
Customer Service #: 844-578-6563
Email: mirelay@hamiltonrelay.com
Access #’s:
7-1-1
MINNESOTA
TRS Provider – Sprint Relay
Customer Service #’s:
For TTY, VCO, HCO, and STS relay servies
Sprint’s 24-hour Customer Service
Voice/TTY: 1-800-676-3777
Speech-to-Speech: 1-877/787/1989
VCO: 1-866-931-9027
Spanish Voice/TTY: 1-800-676-4290
Fax: 1-877-877-3291
Email: sprint.trscustserv@sprint.com
Online: www.sprintrelay.com/contact_us/index.php
For CapTel relay service
CapTel’s 24-hour Customer Service (excluding holidays)
Voice: 1-888-269-7477
TTY: 1-800-482-2424
Spanish: 1-866-670-9134
Fax: 1-608-238-3008
Email: CapTel@CapTel.com
Online: www.captel.com/contact-us.php
Minnesota Relay Outreach Office
Voice: 651-602-9005/1-800-657-3775
TTY: 1-888-206-6555
TAM Administrator
Rochelle Garrow
Minnesota Department of Commerce
85 Seventh Place East, Suite 600
Saint Paul, MN 55101-3165
Voice: 651-539-1884/1-800-657-3599
Email: mn.relay@state.mn.us
Website: www.mnrelay.org
To make a Minnesota Relay call dial 7-1-1. Once connected to the relay service, tell the CA the type of relay call you wish to make. Or, you may dial the specific toll-free number for the type of relay service.
Access #’s:
1-800-627-3529 (TTY/Voice/ASCII/HCO)
1-877-627-3024 (VCO)
1-866-855-4611 (Two-Line VCO)
1-877-627-3848 (STS)
1-877-627-5448 (Spanish Relay)
1-900-230-3324 (900 Pay-Per-Call Services)
If you wish to contact a person who uses a single-line CapTel phone, dial: 1-877-243-2823.
MISSISSIPPI
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V)
Email: sprint.trscustserv@sprint.com
Access #’s:
1-800-855-1000(V) 1-800-582-2233(TTY)
1-800-229-5746(STS English)
1-866-260-9470(STS Spanish)
MISSOURI
TRS Provider – Sprint Relay
Customer Service #’s:
(24 hours, 7 days, 365 days a year)
TTY/ASCII/Voice/VCO/STS 1-800-676-3777
Spanish 1-800-676-4290
Fax 1-877-877-3291
Email: sprint.trscustserv@sprint.com
Access #’s:
Relay Missouri 711 or
TTY/ASCII: 1-800-735-2966
Voice: 1-866-735-2460
Voice Carry Over: 1-800-735-0135
Speech to Speech: 1-877-735-7877
Spanish: 1-800-520-7309
900 Service: 1-900-230-6363
MONTANA
TRS Provider – Hamilton Relay
Customer Service #’s: 1-800-833-8503 V/TTY
Email: relay@mt.gov
Access #’s:
1-866-253-4090(V)
1-800-253-4091(T)
1-877-826-7161(VCO)
1-877-253-4613(STS)
1-866-225-1866(Spanish)
NEBRASKA
TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777(V/TTY)
Access #’s:
1-800-833-7352(TTY)
1-800-564-2481(VCO)
1-800-833-0920(V)
1-888-272-5527(STS)
1-888-272-5528(Spanish)
NEVADA
TRS Provider – Hamilton Relay
Customer Service #’s: 1-888-256-5647(V/T)
Email: relaynevada@hamiltonrelay.com
Access #’s:
1-800-326-6888 (Voice)
1-800-326-6868 (TTY/ASCII/HCO)
1-888-326-5658 (STS)
1-800-326-4013 (VCO)
1-800-877-1219 (Spanish)
NEW HAMPSHIRE
TRS Provider – Sprint Relay
Sprint Relay Customer Service (24 hours, 7 days, 365 days a year)
TTY/ASCII/Voice/VCO/STS 1-800-676-3777
Spanish 1-800-676-4290
Fax 1-877-877-3291
Email: sprint.trscustserv@sprint.com
Access #’s:
Relay New Hampshire 711
800-735-2964 TTY/Voice
800-735-4423 VCO
800-735-1245 Speech to Speech
900-230-4040 900 Service
NEW JERSEY
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777 (Voice/TTY); 800-676-4290 (Spanish); 877-787-1989 (Speech to Speech)
Email: sprint.trscustserv@sprint.com
Access #’s:
1-800-852-7897 (V)
1-800-852-7899 (T)
1-866-658-7712 (STS)
1-866-658-7714 (Spanish)
1-866-658-7711 (VCO)
1-800-852-7899 (HCO)
1-866-658-7713 (Telebraille)
1-900-230-4149 (900 services)
NEW MEXICO
TRS Provider – Hamilton Relay
Customer Service #: 1-877-463-0994 (Voice/TTY)
Email: relaynm@hamiltonrelay.com
Access #’s:
Spanish: 1-866-355-9214
1-800-659-8331(TTY)
1-800-659-1779(Voice)
1-800-659-4174(VCO)
1-800-327-1857(Spanish)
1-800-745-1570(ASCII)
1-866-355-9213(STS)
NEW YORK
TRS Provider – Sprint Relay
Customer Service #:
Sprint Relay Customer Service (24 hours, 7 days, 365 days a year)
TTY/ASCII/Voice/VCO/STS 1-800-676-3777
Spanish 1-800-676-4290
Fax 1-877-877-3291
Email: sprint.trscustserv@sprint.com
Access #’s:
New York Relay V/TTY 711
800-662-1220 TTY/HCO
800-421-1220 Voice
877-826-6977 VCO
877-662-4886 Spanish to Spanish
877-662-4234 Speech to Speech
877-243-2823 CapTel Dial-in
866-217-3362 Spanish-to-Spanish Captioning
900-230-6565 900 Service
NORTH CAROLINA
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(Voice/TTY)
877-787-1989 (Speech to Speech)
800-676-4290 (Spanish)
Email: sprint.trscustserv@sprint.com
Access #’s:
800-735-8200 (Voice)
800-735-2962 (TTY)
877-735-8261 (STS)
NORTH DAKOTA
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V/T)
Email: sprint.trscustserv@sprint.com
Access #’s:
800-366-6889(V)
877-366-8600(VCO)
800-366-6888(TTY)
877-366-3709(STS)
800-435-8590(Spanish)VCO)
OHIO
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777 (TTY/Voice/ASCII/VCO/HCO)
Email: sprint.trscustserv@sprint.com
Access #’s:
800-750-0750 (TTY/Voice/HCO)
877-750-9097 (STS)
888-269-0678 (Spanish)
Access Website URL: www.SprintIP.com and www.ohiorelay.com
Access Information: www.sprintrelay.com
OKLAHOMA
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777
Email: sprint.trscustserv@sprint.com
Access #’s:
800-522-8506(T/V)
800-722-0353(T/V)
1-877-722-3515(STS)
OREGON
TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777 (V/TTY); 1-800-676-4290 (Spanish); 1-877-787-1989 (STS); 1-866-931-9027 (VCO)
Email: sprint.trscustserv@sprint.com
Access #’s:
7-1-1 (In-State)
1-800-735-2900 (TTY)
1-800-735-1232 (Voice)
1-800-735-3260 (VCO)
1-800-735-7525 (STS)
1-800-735-0644 (ASCII)
1-800-735-3896 (Spanish)
1-800-359-2703 (Spanish to English and English to Spanish)
1-900-568-3323 (900 Services)
PENNSYLVANIA
TRS Provider – Hamilton Relay
Customer Service #: 800-974-1253(Voice/T)
Email: parelay@hamiltonrelay.com
Access #’s:
800-654-5988(V)
800-654-5984(T)
844-308-9292(STS)
844-308-9291(Spanish)
PUERTO RICO
TRS Provider – Sprint Caribe
Customer Service #’s: 1-800-676-3777 – (V/T) English
1-800-676-4290 – (V/T) Spanish
1-877-787-1989 – Speech to Speech
1-866-931-9027 – VCO
Email: sprint.trscustserv@sprint.com
Access #’s:
7-1-1(In-State)
Spanish:
1-866-280-2050 (TTY)
1-866-280-2051 (Voice)
1-866-280-2656 (VCO)
VCO Traduccion: 1-866-280-2657
1-866-280-2050 (HCO)
1-866-280-2052 (STS)
English:
1-866-280-2053 (TTY)
1-866-280-2054 (Voice)
1-866-280-2657 (VCO)
1-866-280-2053 (HCO)
1-866-280-2055 (STS)
RHODE ISLAND
TRS Provider – Hamilton Relay
Customer Service #’s: 1-866-703-5485(V/T)
Email: rirelay@hamiltonrelay.com
Access #’s:
1-800-745-5555(T)
1-800-745-6575(V)
1-800-745-1570(ASCII)
1-866-355-9213(STS)
1-866-355-9214(Spanish)
SOUTH CAROLINA
TRS Provider – Sprint Relay
Customer Service #’s:
1-800-676-3777(V/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech-to-Speech)
1-866-931-9027 (VCO)
Email: sprint.trscustserv@sprint.com
Access #’s:
1-800-735-8583 (TTY and Hearing Carryover)
1-800-735-2905 (V)
1-877-735-8263 (Voice Carryover)
1-800-877-1229 (Spanish)
1-877-735-7277(STS)
1-800-735-8583 (SC Relay)
1-800-735-7293 (ASCII)
1-877-225-8337(SC TEDP)
SOUTH DAKOTA
TRS Providers – Sprint Relay
Customer Service #’s:
1-877-866-8950 (Voice/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech-to-Speech)
1-866-931-9027 (VCO)
Email: sprint.trscustserv@sprint.com
Access #’s:
711 (All Services)
1-800-877-1113 (TTY/Voice HCO/ASCII)
1-877-981-2117 (VCO)
1-877-981-9743 (Spanish)
1-877-981-9744 (STS)
TENNESSEE
TRS Provider – Sprint Relay
Customer Service #’s: 866-503-0262(V/T and ASCII)
Email: sprint.trscustserv@sprint.com
Access #’s:
800-848-0299(V)
800-848-0298(TTY)
1-866-503-0264(STS)
1-866-503-0263(V/T/ASCII)
900 Access: 900-476-2727(TTY)
711 In-State
TEXAS
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V/T)
Email: sprint.trscustserv@sprint.com
Access #’s:
800-735-2988(V)
800-735-2989(T)
800-735-2991(A)
1-877-826-6607(STS)
UTAH
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777V/T)
Email: sprint.trscustserv@sprint.com
Access #’s:
888-735-5906(Voice)
800-346-4128(V/T)
888-346-5822(STS)
800-346-4128(TTY)
VERMONT
TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V/T)
Email: sprint.trscustserv@sprint.com
Access #’s:
800-253-0195(V)
800-253-0191(T)
1-800-229-5746(STS English)
1-866-260-9470(STS Spanish)
VIRGIN ISLAND
TRS Provider – Sprint Relay
Customer Service #’s:
1-866-883-4038 (V/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech to Speech)
1-866-931-9027 (Voice Carryover)
Access #’s:
1-800-440-8477 TTY
1-800-809-8477 Voice
1-800-940-0656 Spanish
1-800-940-0712 STS
VIRGINIA
TRS Provider – Hamilton Relay
Customer Service #’s: 1-866-894-4116 (V) and 1-866-246-9300 (T)
Email: varelay@hamiltonrelay.com
Access #’s:
1-800-828-1140 (Voice)
1-800-828-1120 (TTY)
1-866-221-6784 (STS English)
1-800-855-8220 (VA STS)
1-800-855-8200 (Spanish)
WASHINGTON
TRS Provider – Hamilton Relay
Customer Service #’s: 1-800-974-1548(V/T)
Email: warelay@hamiltonrelay.com
Servicio al Cliente: 1-866-744-7471 (V/T)
CapTel Customer Service: 1-888-744-7477 (V/CapTel/T)
CapTel Servicio al Cliente: 1-866-670-9134 (Voz/CapTel/T)
Access #’s:
7-1-1(In-State)
1-800-833-6388 (TTY)
1-800-833-6384 (Voice)
1-800-833-6386 (VCO)
1-877-833-6341 (STS)
1-800-833-6385 (Telebraille)
1-877-833-6399 (Spanish TTY)
1-877-833-6398 (Spanish Voice)
WEST VIRGINIA
TRS Provider – Sprint Relay
Customer Service #: TTY/STS/ASCII/Voice/VCO: 1-800-676-3777
1-800-676-4290 (Español)
Email: sprint.trscustserv@sprint.com
Access #’s:
711
1-800-982-8772 (Voice)
1-800-982-8771 (TTY/HCO/ASCII)
1-866-519-0570 (Speech-to-Speech)
1-866-519-0569 (Spanish to Spanish)
1-877-243-2823 (CapTel Voice-in)
1-877-298-3348 (Spanish to English)
1-877-298-3349 (TeleBraille)
1-877-298-3330 (VCO Direct)
1-900-230-7272 (900 – not toll-free)
Sprint’s TTY Operator Service:
1-800-855-4000
WISCONSIN
TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777 (TTY/VCO/Voice/ASCII)
Email: sprint.trscustserv@sprint.com
Website: www.wisconsinrelay.com
Access #’s:
1-800-947-3529 (TTY/HCO)
1-800-947-6644 (Voice)
1-877-490-3724 (VCO)
1-800-833-7637 (STS)
1-800-833-7813 (Spanish – Spanish)
1-877-490-3723 (Spanish – English)
WYOMING
TRS Provider – Sprint Relay
Customer Service #’s: 1-888-694-4450 (V/TTY)
1-800-676-4290 (Spanish V/TTY)
1-877-787-1989 (Speech to Speech)
1-866-931-9027 (VCO)
1-888-269-7477 (English CapTel)
1-866-670-9134 (Spanish CapTel)
Email: sprint.trscustserv@sprint.com
Access #’s:
711 (All Services)
1-800-877-9975 (V)
1-800-877-9965 (TTY/HCO)
1-877-787-0503 (STS)
1-877-877-1474(VCO)
1-800-829-2783 (Spanish)
1-900-230-3327 (900 Pay-Per Call)
1-877-243-2823 (to reach a CapTel user)
1-866-217-3362 (Spanish-to-Spanish CapTel)