← Back to Legal

Telecommunications Relay Service

What is the Telecommunications Relay Service?

The Telecommunications Relay Service is a public service which guarantees all citizens access to prompt, professional and accurate communication through the telephone. Consumers of these specialized services. Specifically, individuals who are deaf, DeafBlind, hard of hearing or speech disabled, can communicate on the telephone via TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Spanish-to-Spanish and Captioned Telephone in order to connect with family, friends or business with ease.

How does the Telecommunications Relay Service work?

Simply dial 711 or the appropriate toll-free number provided below, by State, to connect with your State’s Relay provider. A qualified Relay Operator (RO) will ask for the area code and number of the person you wish to call and begin the relay call. Generally, the RO will voice the typed message from the text telephone (TTY) user to you. The RO relays your voiced message by typing it to the TTY user.

Specialized Services:

Each State Relay provider offers a variety of specialized services, that differ by State. Specially trained ROs are on hand to assist with these types of calls by dialing the associated number provided. Examples of Specialized Services are for Spanish Speaking residents, Telebraille, French, Spanish to English translation, 900 Services, etc. Please refer to your State’s services outlined below.

Equipment Distribution Programs

Many States have programs to provide Telecommunication Equipment Distribution (TED) programs offering specialized equipment to eligible individuals in their State who are deaf, DeafBlind, or who have difficulty speaking. Please visit your State’s website for more information on their policy regarding Telecommunications Equipment Distribution.

Emergency Calls

Please note that 711 is only to be used as a relay service. In the event of an EMERGENCY you should continue to use 911. For Emergencies, call or text 911(where available) or call your local emergency service TTY number directly, without using relay. The Americans with Disabilities Act (ADA) requires that 911 centers have a TTY and be prepared to handle emergency calls placed in this manner. It is important to understand that relay centers are NOT 911 centers and do not assume responsibility for emergency calls.

Filing a complaint:

You have multiple options for filing a complaint with the FCC:

  • File a complaint online at https://consumercomplaints.fcc.gov
  • By phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322)
  • By mail (please include your name, address, contact information and as much detail about your complaint as possible):

Federal Communications Commission

Consumer and Governmental Affairs Bureau

Consumer Inquiries and Complaints Division

445 12th Street, S.W.

Washington, DC 20554

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC’s Disability Rights Office website at http://www.fcc.gov/encyclopedia/disability-rights-office

ALABAMA

TRS Provider – Sprint Relay
Customer Service #’s:
1-800-676-3777 (Voice/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech to Speech)
1-866-931-9027 (Voice Carryover)
Email: sprint.trscustserv@sprint.com

Access #’s:
711
1-800-548-2547 (Voice)
1-800-548-2546 (TTY/HCO)
1-800-548-0259 (VCO)
1-800-877-8973 (Telebraille)
1-800-548-8317 (Spanish)
1-900-230-4323 (900 Services)

ALASKA

TRS Provider – Sprint Relay
Customer Service #’s:
1-800-676-3777 (Voice/TTY)
1-800-676-4290 (Spanish/TTY/Voice)
1-877-787-1989 (Speech-to-Speech)
1-866-931-9027 (Voice Carryover)
Email: sprint.trscustserv@sprint.com

 

Access #’s:
711 or 1-800-770-8973 (TTY)
1-800-770-8255 (Voice)
1-800-770-3919 (ASCII)
1-800-770-6108 (VCO)
1-8800-770-8973 (HCO)
1-866-355-6199 (Spanish) Spanish translation available upon request
1-866-355-6198 (Speech-to-Speech)
1-900-230-2121 (900 Services)

ARIZONA

TRS Provider – Sprint Relay
Email: sprint.trscustserv@sprint.com

Access #’s:
1-800-842-4681 (V)
1-800-367-8939 (T)
1-800-842-9818 (VCO)
1-888-842-3372 (ASCII)
1-800-842-6520 (STS)
1-800-842-2088 (Spanish)

ARKANSAS

 

TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777; 1-800-676-4290 (Spanish)
Email: sprint.trscustserv@sprint.com

Access #’s:
711 or 800-285-1131(TTY)
800-285-1121(Voice)
866-656-8260(VCO)
800-285-1131(HCO)
866-656-2966(Speech-to-Speech)
866-656-1842(Spanish)
900-230-3131(900 Number calls)
800-855-4000(TTY Operator Assistance)

CALIFORNIA

TRS Provider – Hamilton Relay
Customer Service #’s:
Hamilton Relay – English TTY/Voice/VCO/HCO/STS/ASCII – (877) 632-9095
Hamilton Relay – Spanish TTY/Voice/VCO/HCO/STS/ASCII – (877) 419-8440
Email: california@hamiltonrelay..com

CRS Access #’s:
(800) 855-7100 – English
(800) 855-8300 – STS
(800) 855-7200 – Spanish Voice
(800) 855-7400 – VA STS

COLORADO

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777 (Voice/TTY); 877-787-1989 (Speech-to-Speech); 800-676-4290 (Spanish); 866-931-9027 (Voice Carryover)
Email: sprint.trscustserv@sprint.com

Access #’s:
711 or 800-659-3656(Voice)
711 or 800-659-2656 (TTY)
877-659-8260 (Voice and Hearing Carryover)
877-659-4279 (Speech-to-Speech)
800-659-2656(Telebraille)
800-337-3242 (Spanish Relay)
844-409-2451 (Spanish Translation)
800-659-4656 (ASCII)
900-230-4656 (900)
800-855-4000 (TTY Operator Assistance)

CONNECTICUT

TRS Provider – Sprint Relay
Sprint Relay Customer Service (24 hours, 7 days, 365 days a year)
Voice/TTY: 1-800-676-3777
TTY: 1-800-842-9710
Spanish: 1-800-676-4290
Fax: 1-877-877-3291
Email: sprint.trscustserv@sprint.com

Access #’s:
Relay Connecticut 711
800-842-9710 TTY
800-833-8134 Voice
800-842-9488 VCO
877-855-0921 Spanish to Spanish
877-842-5177 Speech to Speech
900-230-6262 900 Service

DELAWARE

TRS Provider – Sprint Relay
Customer Service #’s: 800-682-8706(V) and 800-682-8786(T)
Email: sprint.trscustserv@sprint.com

Access #’s:
800.676.3777 – TTY/ASCII/VOICE/VCO/Speech-to-Speech in English
800.676.4290 – Spanish
7-1-1 – Statewide Number
800.232.5460 – TTY
800.232.5470 – Voice
877.DEL.RLY0 (877.335.7590) – Voice Carry-Over (VCO)
877.DEL.RLY5 (877.335.7595) – Spanish
877.DEL.RLY9 (877.335.7599) – French
877.DEL.S2S4 (877.335.7274) – Speech-to-Speech (STS)
900.468.2525 – 900 Access Number

DISTRICT OF COLUMBIA

TRS Provider – Hamilton Relay
Customer Service #’s: 866-560-1452
Email: dcrelay@hamiltonrelay.com

Access #’s:
800-643-3769(V)
800-643-3768(TTY)
800-898-0137(ASCII)
800-898-0740(Speech-To-Speech)
800-546-7111(Spanish TTY)
800-546-5111(Spanish Voice)
900-659-5590(Pay per call)

FLORIDA

TRS Provider – Sprint Relay
Customer Access Numbers:
General: 711
Emergency: 911
English: 800-955-8770 (V)
English: 800-955-8771 (TTY)
Spanish: 877-955-8773 (V/TTY)
ASCII: 800-955-1339
Voice Carry Over (VCO): 877-955-8260
Speect to Speech (STS): 877-955-5334
Video Assisted STS: 877-955-5335
Spanish to English Translation: 844-463-9710
French to French: 877-955-8707
900 Pay Per Call: 900-230-6868
Email: sprint.trscustserv@sprint.com

GEORGIA

TRS Provider – Hamilton Relay
Customer Service #’s: 866-694-5824 (Voice/TTY)
Email: garelay@hamiltonrelay.com

Access #’s:
800-255-0135(V)
800-255-0056(T)
888-202-4082(STS)
888-202-3972(Spanish)

HAWAII

TRS Provider – Sprint Relay
Customer Service #’s: (24 hours, 7 days, 365 days a year)
TTY/Voice: 1-800-676-3777
Spanish: 1-800-676-4290 (TTY/Voice)
Speech-to-Speech: 1-877-787-1989
Voice Carryover: 1-866-931-9027
Fax: 1-877-877-3291
Email: sprint.trscustserv@sprint.com

Access #’s:
Relay Hawaii 711 or
TTY/HCO/ASCII: 1.877.447-5990 (TRS-HI RLY-90)
Voice: 1.877.447.5991 (TRS-HI RLY-91)
VCO: 1.877.447.5992 (TRS-HI RLY-92)
STS: 1.877.447.8711 (TRS-HI STS-11)
Spanish: 1.877.447.7261 (TRS-HI SPAN-1)
900 Svcs: 1.900.230.6767 (Pay Per Call)

IDAHO

TRS Provider – Hamilton Relay
Customer Service #’s: 1-800-368-6185(V/T)
Email: relay@hamiltonrelay.com

Access #’s:
1-800-377-3529(T/ASCII)
1-800-377-1363(V)
1-866-252-0684(Spanish)
1-888-791-3004(STS)

ILLINOIS

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V/TTY)
Email: sprint.trscustserv@sprint.com

Access #’s:
800-526-0857(V)
800-526-0844(T)
877-526-6690(STS)
877-826-1130(VCO)

INDIANA

TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777(V/T)
1-800-855-4000 (TTY Operator Service)
1-800-676-4290 (Spanish TTY/Voice)
Email: sprint.trscustserv@sprint.com

Access #’s:
7-1-1 or 1-800-743-3333 (V/T)
1-800-743-5207 (VCO)
1-855-892-7429 (HCO)
1-800-743-4869 (Spanish)
1-900-230-3323 (900 Services)
1-877-787-1989 (STS)
1-605-224-1837 (Inbound International Call)

IOWA

TRS Provider – Hamilton Relay
Customer Service #’s: 1-888-516-4692(voice/TTY)
Email: iarelay@hamiltonrelay.com

Access #’s:
1-800-735-2943(V)
1-800-735-2942(T)
1-800-735-4313(VCO)
1-877-735-1007(STS)
1-800-264-7190(Spanish)

KANSAS

TRS Provider – Hamilton Relay
Customer Service #’s: 1-866-735-2957
Email: ksrelay@hamiltonrelay.com

Access #’s:
1-800-766-3777 (V/T)
1-866-305-1343 (Spanish)
1-866-305-1344 (STS)

KENTUCKY

TRS Provider – Hamilton Relay (TRS and CapTel)
Customer Service #’s: 1-888-662-2406 (Voice/TTY); 1-866-557-5762 (Spanish)
Email: kyrelay@hamiltonrelay.com

Access #’s:
1-800-648-6056(TTY/ASCII/HCO)
1-800-648-6057(V)
1-866-648-5926(VCO)
1-888-244-6111(STS)
1-866-490-4403(Spanish)

LOUISIANA

TRS Provider – Hamilton Relay
Customer Service #’s: 1-888-699-6869(V/T)
Email: larelay@hamiltonrelay.com

Access #’s:
1-800-846-5277(T)
1-800-947-5277(V)
1-888-272-5530(STS)
1-800-737-1813(Spanish)

MAINE

TRS Provider – Hamilton Relay
Customer Service #’s: 1-800-270-9709 (V/TTY)
Email: merelay@hamiltonrelay.com

Access #’s:
1-800-457-1220(V)
1-800-437-1220(T)
1-888-890-9254(ASCII)
1-888-890-9256(STS)
1-888-890-9255(Spanish)

MARYLAND

TRS Provider – Hamilton Relay; Captioned Telephone (CapTel): Hamilton Relay
Customer Service #’s: 1-800-552-7724(V/T)
Email: mdrelay@hamiltonrelay.com

Access #’s:
711 – In Maryland
1-800-201-7165(V/T)
1-800-735-2258(TTY/HCO)
1-888-826-9673(VCO)
1-800-785-5630(STS)
1-877-735-5151(ASCII)
1-877-258-9854(2-Line VCO)
1-855-828-6465 (VA STS)
1-800-877-1264(Spanish)

MASSACHUSETTS

TRS Provider – Hamilton Relay
Customer Service #’s: 800-720-3480(T) and 800-729-3479(V)
Email: customerservice@massrelay.com

Access #’s:
711(V/T)
1-800-439-2370(T)
1-800-439-0183(V)
1-866-887-6619 (VCO)
1-866-930-9252 (Spanish)
1-800-439-0183 (STS)

MICHIGAN

TRS Provider – Hamilton Relay
Customer Service #: 844-578-6563
Email: mirelay@hamiltonrelay.com

Access #’s:
7-1-1

MINNESOTA

TRS Provider – Sprint Relay
Customer Service #’s:

For TTY, VCO, HCO, and STS relay servies
Sprint’s 24-hour Customer Service
Voice/TTY: 1-800-676-3777
Speech-to-Speech: 1-877/787/1989
VCO: 1-866-931-9027
Spanish Voice/TTY: 1-800-676-4290
Fax: 1-877-877-3291
Email: sprint.trscustserv@sprint.com
Online: www.sprintrelay.com/contact_us/index.php

 

For CapTel relay service
CapTel’s 24-hour Customer Service (excluding holidays)
Voice: 1-888-269-7477
TTY: 1-800-482-2424
Spanish: 1-866-670-9134
Fax: 1-608-238-3008
Email: CapTel@CapTel.com
Online: www.captel.com/contact-us.php

 

Minnesota Relay Outreach Office
Voice: 651-602-9005/1-800-657-3775
TTY: 1-888-206-6555

TAM Administrator
Rochelle Garrow
Minnesota Department of Commerce
85 Seventh Place East, Suite 600
Saint Paul, MN 55101-3165
Voice: 651-539-1884/1-800-657-3599
Email: mn.relay@state.mn.us
Website: www.mnrelay.org

To make a Minnesota Relay call dial 7-1-1. Once connected to the relay service, tell the CA the type of relay call you wish to make. Or, you may dial the specific toll-free number for the type of relay service.

Access #’s:
1-800-627-3529 (TTY/Voice/ASCII/HCO)
1-877-627-3024 (VCO)
1-866-855-4611 (Two-Line VCO)
1-877-627-3848 (STS)
1-877-627-5448 (Spanish Relay)
1-900-230-3324 (900 Pay-Per-Call Services)

If you wish to contact a person who uses a single-line CapTel phone, dial: 1-877-243-2823.

MISSISSIPPI

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V)
Email: sprint.trscustserv@sprint.com

Access #’s:
1-800-855-1000(V) 1-800-582-2233(TTY)
1-800-229-5746(STS English)
1-866-260-9470(STS Spanish)

MISSOURI

TRS Provider – Sprint Relay
Customer Service #’s:
(24 hours, 7 days, 365 days a year)
TTY/ASCII/Voice/VCO/STS 1-800-676-3777
Spanish 1-800-676-4290
Fax 1-877-877-3291
Email: sprint.trscustserv@sprint.com

Access #’s:
Relay Missouri 711 or
TTY/ASCII: 1-800-735-2966
Voice: 1-866-735-2460
Voice Carry Over: 1-800-735-0135
Speech to Speech: 1-877-735-7877
Spanish: 1-800-520-7309
900 Service: 1-900-230-6363

MONTANA

TRS Provider – Hamilton Relay
Customer Service #’s: 1-800-833-8503 V/TTY
Email: relay@mt.gov

Access #’s:
1-866-253-4090(V)
1-800-253-4091(T)
1-877-826-7161(VCO)
1-877-253-4613(STS)
1-866-225-1866(Spanish)

NEBRASKA

TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777(V/TTY)

Access #’s:
1-800-833-7352(TTY)
1-800-564-2481(VCO)
1-800-833-0920(V)
1-888-272-5527(STS)
1-888-272-5528(Spanish)

NEVADA

TRS Provider – Hamilton Relay
Customer Service #’s: 1-888-256-5647(V/T)
Email: relaynevada@hamiltonrelay.com

Access #’s:
1-800-326-6888 (Voice)
1-800-326-6868 (TTY/ASCII/HCO)
1-888-326-5658 (STS)
1-800-326-4013 (VCO)
1-800-877-1219 (Spanish)

NEW HAMPSHIRE

TRS Provider – Sprint Relay
Sprint Relay Customer Service (24 hours, 7 days, 365 days a year)
TTY/ASCII/Voice/VCO/STS 1-800-676-3777
Spanish 1-800-676-4290
Fax 1-877-877-3291
Email: sprint.trscustserv@sprint.com

Access #’s:
Relay New Hampshire 711
800-735-2964 TTY/Voice
800-735-4423 VCO
800-735-1245 Speech to Speech
900-230-4040 900 Service

NEW JERSEY

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777 (Voice/TTY); 800-676-4290 (Spanish); 877-787-1989 (Speech to Speech)
Email: sprint.trscustserv@sprint.com

Access #’s:
1-800-852-7897 (V)
1-800-852-7899 (T)
1-866-658-7712 (STS)
1-866-658-7714 (Spanish)
1-866-658-7711 (VCO)
1-800-852-7899 (HCO)
1-866-658-7713 (Telebraille)
1-900-230-4149 (900 services)

NEW MEXICO

TRS Provider – Hamilton Relay
Customer Service #: 1-877-463-0994 (Voice/TTY)
Email: relaynm@hamiltonrelay.com

Access #’s:
Spanish: 1-866-355-9214
1-800-659-8331(TTY)
1-800-659-1779(Voice)
1-800-659-4174(VCO)
1-800-327-1857(Spanish)
1-800-745-1570(ASCII)
1-866-355-9213(STS)

NEW YORK

TRS Provider – Sprint Relay
Customer Service #:
Sprint Relay Customer Service (24 hours, 7 days, 365 days a year)
TTY/ASCII/Voice/VCO/STS 1-800-676-3777
Spanish 1-800-676-4290
Fax 1-877-877-3291
Email: sprint.trscustserv@sprint.com

Access #’s:
New York Relay V/TTY 711
800-662-1220 TTY/HCO
800-421-1220 Voice
877-826-6977 VCO
877-662-4886 Spanish to Spanish
877-662-4234 Speech to Speech
877-243-2823 CapTel Dial-in
866-217-3362 Spanish-to-Spanish Captioning
900-230-6565 900 Service

NORTH CAROLINA

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(Voice/TTY)
877-787-1989 (Speech to Speech)
800-676-4290 (Spanish)
Email: sprint.trscustserv@sprint.com

Access #’s:
800-735-8200 (Voice)
800-735-2962 (TTY)
877-735-8261 (STS)

NORTH DAKOTA

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V/T)
Email: sprint.trscustserv@sprint.com

Access #’s:
800-366-6889(V)
877-366-8600(VCO)
800-366-6888(TTY)
877-366-3709(STS)
800-435-8590(Spanish)VCO)

OHIO

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777 (TTY/Voice/ASCII/VCO/HCO)
Email: sprint.trscustserv@sprint.com

Access #’s:
800-750-0750 (TTY/Voice/HCO)
877-750-9097 (STS)
888-269-0678 (Spanish)
Access Website URL:  www.SprintIP.com and www.ohiorelay.com
Access Information:  www.sprintrelay.com

OKLAHOMA

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777
Email: sprint.trscustserv@sprint.com

Access #’s:
800-522-8506(T/V)
800-722-0353(T/V)
1-877-722-3515(STS)

OREGON

TRS Provider – Sprint Relay
Customer Service #’s: 1-800-676-3777 (V/TTY); 1-800-676-4290 (Spanish); 1-877-787-1989 (STS); 1-866-931-9027 (VCO)
Email: sprint.trscustserv@sprint.com

Access #’s:
7-1-1 (In-State)
1-800-735-2900 (TTY)
1-800-735-1232 (Voice)
1-800-735-3260 (VCO)
1-800-735-7525 (STS)
1-800-735-0644 (ASCII)
1-800-735-3896 (Spanish)
1-800-359-2703 (Spanish to English and English to Spanish)
1-900-568-3323 (900 Services)

PENNSYLVANIA

TRS Provider – Hamilton Relay
Customer Service #: 800-974-1253(Voice/T)
Email: parelay@hamiltonrelay.com

Access #’s:
800-654-5988(V)
800-654-5984(T)
844-308-9292(STS)
844-308-9291(Spanish)

PUERTO RICO

TRS Provider – Sprint Caribe
Customer Service #’s: 1-800-676-3777 – (V/T) English
1-800-676-4290 – (V/T) Spanish
1-877-787-1989 – Speech to Speech
1-866-931-9027 – VCO
Email: sprint.trscustserv@sprint.com

 

Access #’s:
7-1-1(In-State)
Spanish:
1-866-280-2050 (TTY)
1-866-280-2051 (Voice)
1-866-280-2656 (VCO)
VCO Traduccion: 1-866-280-2657
1-866-280-2050 (HCO)
1-866-280-2052 (STS)

English:
1-866-280-2053 (TTY)
1-866-280-2054 (Voice)
1-866-280-2657 (VCO)
1-866-280-2053 (HCO)
1-866-280-2055 (STS)

RHODE ISLAND

TRS Provider – Hamilton Relay
Customer Service #’s: 1-866-703-5485(V/T)
Email: rirelay@hamiltonrelay.com

Access #’s:
1-800-745-5555(T)
1-800-745-6575(V)
1-800-745-1570(ASCII)
1-866-355-9213(STS)
1-866-355-9214(Spanish)

SOUTH CAROLINA

TRS Provider – Sprint Relay
Customer Service #’s:
1-800-676-3777(V/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech-to-Speech)
1-866-931-9027 (VCO)
Email: sprint.trscustserv@sprint.com

Access #’s:
1-800-735-8583 (TTY and Hearing Carryover)
1-800-735-2905 (V)
1-877-735-8263 (Voice Carryover)
1-800-877-1229 (Spanish)
1-877-735-7277(STS)
1-800-735-8583 (SC Relay)
1-800-735-7293 (ASCII)
1-877-225-8337(SC TEDP)

SOUTH DAKOTA

TRS Providers – Sprint Relay
Customer Service #’s:
1-877-866-8950 (Voice/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech-to-Speech)
1-866-931-9027 (VCO)
Email: sprint.trscustserv@sprint.com

Access #’s:
711 (All Services)
1-800-877-1113 (TTY/Voice HCO/ASCII)
1-877-981-2117 (VCO)
1-877-981-9743 (Spanish)
1-877-981-9744 (STS)

TENNESSEE

TRS Provider – Sprint Relay
Customer Service #’s: 866-503-0262(V/T and ASCII)
Email: sprint.trscustserv@sprint.com

Access #’s:
800-848-0299(V)
800-848-0298(TTY)
1-866-503-0264(STS)
1-866-503-0263(V/T/ASCII)
900 Access: 900-476-2727(TTY)
711 In-State

TEXAS

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V/T)
Email: sprint.trscustserv@sprint.com

Access #’s:
800-735-2988(V)
800-735-2989(T)
800-735-2991(A)
1-877-826-6607(STS)

UTAH

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777V/T)
Email: sprint.trscustserv@sprint.com

Access #’s:
888-735-5906(Voice)
800-346-4128(V/T)
888-346-5822(STS)
800-346-4128(TTY)

VERMONT

TRS Provider – Sprint Relay
Customer Service #’s: 800-676-3777(V/T)
Email: sprint.trscustserv@sprint.com

Access #’s:
800-253-0195(V)
800-253-0191(T)
1-800-229-5746(STS English)
1-866-260-9470(STS Spanish)

VIRGIN ISLAND

TRS Provider – Sprint Relay
Customer Service #’s:
1-866-883-4038 (V/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech to Speech)
1-866-931-9027 (Voice Carryover)

Access #’s:
1-800-440-8477 TTY
1-800-809-8477 Voice
1-800-940-0656 Spanish
1-800-940-0712 STS

VIRGINIA

TRS Provider – Hamilton Relay
Customer Service #’s: 1-866-894-4116 (V) and 1-866-246-9300 (T)
Email: varelay@hamiltonrelay.com

Access #’s:
1-800-828-1140 (Voice)
1-800-828-1120 (TTY)
1-866-221-6784 (STS English)
1-800-855-8220 (VA STS)
1-800-855-8200 (Spanish)

WASHINGTON

TRS Provider – Hamilton Relay
Customer Service #’s: 1-800-974-1548(V/T)
Email: warelay@hamiltonrelay.com

Servicio al Cliente: 1-866-744-7471 (V/T)
CapTel Customer Service: 1-888-744-7477 (V/CapTel/T)
CapTel Servicio al Cliente: 1-866-670-9134 (Voz/CapTel/T)

 

Access #’s:
7-1-1(In-State)
1-800-833-6388 (TTY)
1-800-833-6384 (Voice)
1-800-833-6386 (VCO)
1-877-833-6341 (STS)
1-800-833-6385 (Telebraille)
1-877-833-6399 (Spanish TTY)
1-877-833-6398 (Spanish Voice)

WEST VIRGINIA

TRS Provider – Sprint Relay
Customer Service #: TTY/STS/ASCII/Voice/VCO: 1-800-676-3777
1-800-676-4290 (Español)
Email: sprint.trscustserv@sprint.com

Access #’s:
711
1-800-982-8772 (Voice)
1-800-982-8771 (TTY/HCO/ASCII)
1-866-519-0570 (Speech-to-Speech)
1-866-519-0569 (Spanish to Spanish)
1-877-243-2823 (CapTel Voice-in)
1-877-298-3348 (Spanish to English)
1-877-298-3349 (TeleBraille)
1-877-298-3330 (VCO Direct)
1-900-230-7272 (900 – not toll-free)
Sprint’s TTY Operator Service:
1-800-855-4000

WISCONSIN

TRS Provider – Sprint Relay 
Customer Service #’s: 1-800-676-3777 (TTY/VCO/Voice/ASCII)
Email: sprint.trscustserv@sprint.com
Website: www.wisconsinrelay.com

Access #’s:
1-800-947-3529 (TTY/HCO)
1-800-947-6644 (Voice)
1-877-490-3724 (VCO)
1-800-833-7637 (STS)
1-800-833-7813 (Spanish – Spanish)
1-877-490-3723 (Spanish – English)

WYOMING

TRS Provider – Sprint Relay
Customer Service #’s: 1-888-694-4450 (V/TTY)
1-800-676-4290 (Spanish V/TTY)
1-877-787-1989 (Speech to Speech)
1-866-931-9027 (VCO)
1-888-269-7477 (English CapTel)
1-866-670-9134 (Spanish CapTel)
Email: sprint.trscustserv@sprint.com

Access #’s:
711 (All Services)
1-800-877-9975 (V)
1-800-877-9965 (TTY/HCO)
1-877-787-0503 (STS)
1-877-877-1474(VCO)
1-800-829-2783 (Spanish)
1-900-230-3327 (900 Pay-Per Call)
1-877-243-2823 (to reach a CapTel user)
1-866-217-3362 (Spanish-to-Spanish CapTel)