We live in a world where we expect our devices, apps, and accounts to connect and engage with each other. We can take calls on our watches, stream TV in the car, and even unlock our front door from the other side of the world. It’s a ubiquitous experience that makes our lives easier and better.
When it comes to working, however, this flow is often disrupted by processes and decisions that are outside of our control; with programs and devices that exist in isolation. The modern worker expects and deservers their work to be as seamless and interconnected as every other aspect of their life, but this is often not the case.
There’s no better example of this than the computer and business phone – two devices that almost every office worker has, or needs, to complete their job.
Taking it to the next level
For decades, the only thing they’ve shared in common is the desk they cohabit. And while this living arrangement worked well for a long time, it’s become clear to everyone else that it’s time they tied the knot.
Enter Microsoft Teams and Zoom, two of the world’s leading collaboration platforms that just so happen to include a rich telephony suite, meaning workers no longer have to be tethered to their desks if they want to make and receive phone calls.
Using platforms like SIPPIO, customers can easily voice-enable Teams and Zoom, giving each user a phone number and access to all the features and benefits you’d expect from an enterprise phone system.
But what if you could do more than just SIP?
SIP is not a new concept; computers have been able to access dial tone for almost as long as they’ve existed. But with unreliable bandwidth, clunky software, and a lack of features – it was never considered a serious or feasible option. Not least because it didn’t provide administrators with the tools they needed to configure their system and ensure compliance.
SIPPIO was recently listed as Channel Futures’ 20 Top SIP Trunking Solution Providers, and while SIP remains the core component that enables calling – the possibilities for carriers, resellers and customers are now endless.
With platforms like SIPPIO, customers can expand and control every aspect of their voice estate. Global routing, instant activation, updatable E911 addresses, user allocation, international numbers, and call plans in over 74 countries are just some of the features that build value around collaboration.
Carriers and resellers too can utilize advanced automation, offer self-service activations, generate reports and access APIs to build market-leading products that are Microsoft Operator Connect and Zoom Provider Exchange compatible.
And most importantly, end users finally get the ubiquitous experience they deserve.