Voice Panel Update
If you are a current SIPPIO partner, carrier or customer, you are likely familiar with Voice Panel©. Voice Panel was designed entirely in Azure as an application to standardize and automate the activation process in minutes.
App or Brower
Available in a browser or as a Microsoft Teams application in AppSource, Voice Panel automates the connection to Microsoft Teams, establishment of routes and policies to activate users, service or toll-free numbers and manage inventory.
Available in AppSource, Voice Panel mirrors the look and feel of Microsoft Teams to easily navigate, quickly onboard and instantly update users and subscriptions. In browser mode, partners and carriers have the option to use a generic experience to service their customers or utilize SIPPIO APIs to integrate into their own tools and applications.
Customer Experience
Voice Panel is designed to provide quality customer experiences. Admins can optimize their user profiles by assigning global and local routing policies and priorities. This ensures SIPPIO automatically scales up and down based to manage call volumes based on how you prioritize the voice traffic routing.
Another key benefit is the ability to maintain a complete number inventory across all carriers and phone systems to track key data elements including user name, department, carrier, number type, reserved status, notes, etc. Eliminate disparate worksheets, number inventory systems and paper trails.
Easily click to automatically begin number porting, allocate inventory to a service address, or apply to an instance to automate manual tasks. Assign or unassign users, service or toll free numbers in seconds.
Secure in Azure
Voice Panel is safe and secure in a controlled Azure environment to ensure failover and redundancy is always working. Direct pipes with derived trunks to Microsoft preclude many common internet issues, the need to maintain dozens of direct connections and eliminates a lot of unneeded hardware.
SIPPIO leverages Virtual Machine Scale sets, Azure Web App services, Azure Cosmos database and Azure API management to exceed typical script automation and PowerShell functionality by providing full visibility reducing ongoing support and managed services costs.
Migration Ease
SIPPIO customers and partners benefit from the ease of migration and choice. Deploy or migrate users one by one or onboard an entire country, department or user community at the same time using Voice Panel. Direct Routing projects without automation built for Microsoft Teams in Azure require expensive consulting projects, extensive knowledge and development time as well as upkeep, maintenance and upgrades.
Voice Panel’s Sister
The sister application designed for partners and carriers is Partner Portal©. Partner Portal is a complete partner business management application designed with partner success in mind to build, support and sustain a healthy voice practice. The single pane of glass experience provides all the same functionality as Voice Panel for partners to work on behalf of their customers using a very robust impersonation feature.
Partners and carriers leverage Partner Portal to manage the entire quote to cash process to increase revenue, maximize profits per user and offer cross-sell/upsell opportunity by reducing sales admin, operations, and support overhead.
Free Trial in minutes
Haven’t seen Voice Panel yet? View our Voice Panel Video or the Voice Panel Brochure, sign up to talk with our of our amazing Partner Success Managers about how to white label Voice Panel or trial SIPPIO today. It’s sure to impress the most critical eye with the simplicity, flexibility and useability.