Zoom Phone calling features have been designed to give your users a flexible, mobile, and powerful cloud phone system.
Zoom Mobile and Desktop App
A single, unified platform for video, phone, meetings, and chat on Windows, Apple MacOS, Apple iOS and Google Android devices.
Desk Phone Support
Compatibility with a variety of desk phones from leading manufacturers.
Supervised and blind transfer capabilities ensure you can easily route calls to the right person anytime, anywhere.
Manage personal call handling rules to redirect calls to internal users and external phone numbers.
Voicemail transcription and notification allows you to easily manage voice messages from any device.
On-demand and full time recording, transcriptions and playback allows you to easily archive and retrieve phone conversations.
Native Salesforce.com integration improves productivity with click-to-dial, screen pops, and automated call activity logging.
End users can manage personal call blacks lists to automatically block unwanted calls.
Assign administrative assistants the privilege to make and receive calls on behalf of executives.
Easily place and retrieve calls on-hold from Zoom apps and supported deskphones.
Elevate to Meeting
Seamlessly elevate a phone call to a full feature Zoom Meeting without requiring participants to manually join.
Allows a user to silently monitor a call, such as an assistant taking notes for an executive.
Allows a user to speak privately to the person they are silently monitoring.
A supervisor who is monitoring can enter the call, and the 3 parties can continue the conversation.
A supervisor who is monitoring can enter the call and take over the conversation.
Place a call in park and retrieve it from another Zoom Phone endpoint.
See when a contact is available before calling or transferring a call to them.
A delegate can place a call on hold for a manager to to visually recognize and retrieve.
Shared Line Groups
Provide member endpoints with access to the group’s direct phone number and voicemail.
Business Application Integration
Natively integrate a variety of business applications to enhance your employee and customer engagement experiences.
Make calls directly from the Slack user interface.