“After extensive research for a partner that could offer global reach and simplicity in managing telecom solutions, we found SIPPIO to be the perfect match. Their ability to provide a light touch for easy management across our global offices has been invaluable. The solutions worked really well for us, and wherever possible, I’ve recommended SIPPIO as the right partner of choice.”
Perry Willis, IT Director
As a global leader in the textile and fiber industry, G. Modiano operates across a diverse array of regions—from South Africa and Turkey to Australia and the Czech Republic. In 2019, the company began evaluating options to modernize its communications and support a growing workforce spread across these global locations. Their goal was to consolidate their existing systems and migrate their telecommunications to a unified platform that would ensure efficiency, scalability, and a seamless user experience for employees around the world.
When G. Modiano evaluated how to best support their global workforce, Microsoft Teams emerged as the ideal collaboration and communication platform, offering a comprehensive suite of tools to enhance teamwork and productivity. However, the challenge remained: how to enable enterprise-grade voice services on Teams that would meet their complex telecom needs across multiple regions.
Why G. Modiano Chose SIPPIO
After reviewing several options, G. Modiano chose SIPPIO as their voice enablement provider for Microsoft Teams. SIPPIO’s global footprint, combined with its ability to simplify the process of adding direct routing, stood out as the perfect fit for G. Modiano’s needs. The decision was driven by several key factors:
- Global Reach and Flexibility: SIPPIO’s ability to deliver consistent telecom solutions across multiple countries was critical. G. Modiano needed a provider that could support seamless voice services in every region they operate, from Europe to Africa and Australia.
- Streamlined Implementation: G. Modiano was particularly impressed with SIPPIO’s ease of integration with Microsoft Teams. The migration of trunks in various countries, especially the Czech Republic and South Africa, was handled smoothly, enabling G. Modiano’s workforce to communicate effortlessly with clients and colleagues regardless of location.
- Innovative Solutions: In addition to voice services, G. Modiano leveraged SIPPIO’s innovative offerings, including a fax solution tailored for the UK market, which significantly enhanced their operations in that region.
Results and Impact
Since partnering with SIPPIO, G. Modiano has seen tangible improvements in their global communications infrastructure. The integration with Microsoft Teams has empowered their employees to collaborate more efficiently, regardless of geographical barriers. SIPPIO’s solution has allowed the company to simplify the management of their telecom needs while maintaining high service standards across all locations.