We’re excited to announce that the updated SIPPIO Portal is now available. This release brings major improvements to the selling and onboarding process, making winning with SIPPIO easier than ever.
Take a look at the release notes below, or head to the SIPPIO Portal to explore the new features.
Configure, Price, Quote (CPQ) and Order
Quote
- Select SIPPIO services by country
- See regulatory requirements by country, with support documents for partners and customers
- Pre-calculate Selling and Profit on NRC & MRC fees at line level
- Customize quotes with partner logo and description
- Export (CSV) and/or send and print (via PDF) all quotes
Quote Versioning
- Create and modify quote versions
- View version details (inc. version number, created date, created by)
- Search and see quote details by version number
Order
- Display the status of a quote (i.e. ‘Quote Created’, ‘Saved’, or ‘Order Submitted’)
- Ability to save Quote and Order (Create Wrike task with Quote details)
- Project Manager assigned and collections of documentation and activation start
Customers/Subscribers and Carrier Connect
Subscriber Onboarding
- Link multiple partner accounts one email ID (Great for MSP to manage end-customer environments)
- Partner can create a new subscriber using the in-place email ID or new email ID
- Partner can pre-select collaboration suites (Microsoft Teams or Zoom) while adding a new subscriber
- Ability to add access privileges to multiple user accounts
Partner View
Subscriber Admin Controls
- Departments, Carriers, Number Types can now be added, viewed, and updated
- Bill Summary – Invoice Status, Billed Amounts, Amounts Due etc.
Subscriber View
Dashboard
- ‘Numbers’ widget with Total, Managed, Unmanaged Numbers count of Subscriber
- ‘Collaborators’ widget with tools like Microsoft Teams, Zoom and Voice Panel impersonation
- ‘E911 Address Update’ widget to add and edit addresses of Managed Numbers
- ‘Billing’ widget with details of last months’ call usages (CDR)
- ‘Call Quality’ widget inc. ranking/MOS and the ability to trace a call to see quality and areas of opportunity
- ‘Profile’ widget and ability to update it to represent the user and the company they are connected to
Numbers
- View list of Managed and Unmanaged Numbers of Subscribers
- Add, modify and delete Unmanaged Numbers
- Modify Managed Numbers details
- View, add, modify and delete physical devices linked to numbers and users
- Departments, Carriers and Number Types can be added, viewed and updated
- Export Numbers and Devices to CSV file
- Import Numbers and Devices from CSV file
E911 Address Update
- Individual number address update of US/CA Country Numbers and Other Country Numbers
- Bulk numbers address update of US/CA Country Numbers and Other Country Numbers
Billing – Call Detail Records
- Download the last three months’ Call Detail Records in CSV file format
General
List Pages
- Modify all list pages with details of numbers of records and page start and page end record number
Communication
- Tools, service and industry communication widgets at the partner and end-customer view.
