SIPPIO Drives Growth With Four Strategic Appointments

Steve Forcum, Eddie Chisholm, Patrick Bell, and Brian Louie join SIPPIO to reshape the telecommunications landscape.

ANNAPOLIS, MD – March 23, 2023 – SIPPIO, the award-winning cloud voice enablement platform, announces the addition of four seasoned professionals to its team as the company accelerates its rapid expansion. The new hires, hailing from various industry backgrounds, underscore SIPPIO’s commitment to transforming the future of telecommunications.

Steve Forcum joins SIPPIO as Director of Program Management, following a pivotal role in expanding Avaya’s cloud business unit. With over 25 years of experience, Steve is a renowned speaker and expert in enterprise voice, unified communications, collaboration, and cloud technologies. In his new position, he will lead key partnerships to help carriers develop thriving markets with SIPPIO’s Microsoft Operator Connect and Zoom Provider Exchange programs.

“We’re on the brink of a revolutionary era in voice technology, where collaboration is the driving force,” says Forcum. “As the new Director of Program Management at SIPPIO, I’m excited to be part of a company that not only recognizes this potential but is also at the forefront of innovation. SIPPIO’s ambitious goals and steadfast commitment to its partners make this an exhilarating time to join the team. Together, we’ll redefine the way we connect and communicate.”

Eddie Chisholm has been appointed as Director of Business Development. He will assist resellers and Managed Service Providers (MSPs) in harnessing the power of voice enablement. Eddie brings over 15 years of experience in unified communications, joining from Paladin Technologies, where he facilitated enterprise organizations’ transition to voice in Microsoft Teams and Zoom across North America.

“I’m truly excited to join SIPPIO and support our partners in unlocking the enormous potential of voice enablement,” said Chisholm. “SIPPIO is leading the charge in this fast-paced industry, and I’m eager to collaborate with our resellers and service providers to equip them with the tools and resources necessary to deliver outstanding voice solutions for their customers while fostering growth.”

SIPPIO also welcomes Patrick Bell and Brian Louie, both from Paladin Technologies, to the customer success team. Their extensive telecommunications experience and customer-focused approach will guarantee the highest level of support for SIPPIO’s partners and carriers.

“We’re delighted to have Steve, Eddie, Patrick, and Brian join our team,” said Dawn-Marie Elder, COO. “Their combined experience and enthusiasm for voice-enabled collaboration make them exceptional additions. As SIPPIO continues to innovate and expand, their expertise will be crucial in solidifying our position as the go-to solution for voice integration in Microsoft Teams and Zoom.”

These new appointments highlight SIPPIO’s ongoing dedication to providing best-in-class telephony integration solutions and ensuring customer satisfaction. By investing in top talent from across the industry, SIPPIO aims to help carriers, resellers, and service providers capitalize on the growing market demand for seamless communication experiences in the modern workplace.


SIPPIO is an award-winning voice enablement platform that offers the easiest and fastest way to enable PSTN calling in Microsoft Teams Phone and Zoom Phone. Available in 70+ countries, organizations worldwide trust SIPPIO to keep their people connected, productive, and engaged. As an accelerator for Microsoft Operator Connect and Zoom Provider Exchange, SIPPIO also enables carriers and service providers to build and launch customer-focused voice experiences using its future-proof infrastructure, software, automation, and API layers. Learn more:

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